Available for new full-time or contract positions.

My name is Fred, Project Manager and UX Designer

I have worked on high-performing teams and have shipped useful, usable, accessible, and beautiful software that improves the lives of users.

Detailed Case Studies

Examples of directing a diverse team of researchers, designers, and project managers to help users and drive business outcomes.

Generative AI Projects (in progress)

Professional Works

To respect my past employer's IP, I cannot show detailed images of the process or images that are not publicly available.

Qualitative and Quantitative Research

Financial Account Management Platform

I was a UX Research Lead, where I managed user studies and helped define requirements and outcomes including the reduction of applications needed to accomplish tasks and create a user-centric platform.

Insurance Self-Service Portal

I was a UX Research Lead, where I managed user studies and helped define requirements and outcomes including the reduction of call center volume and more consumer independence**.**